Privacy Policy

Information We Collect and How We Use It

At Tabiigo, we respect your privacy and are committed to protecting the personal information you share with us. When you interact with our website, we may collect personal information that you voluntarily provide, such as your name and email address. This typically occurs when you download our free Japan Travel Guide, join the Tabiigo Inner Circle, subscribe to newsletters, or contact us directly.

In addition to information you choose to provide, we automatically collect certain non-personal data when you visit our website. This may include your browser type, language preference, referring website, IP address, and the date and time of your visit. We collect this information to understand how visitors use our site, maintain security, and improve website performance and user experience.

We use the information we collect to deliver the resources and services you request, including travel guides, itineraries, newsletters, and Japan-related updates. Your information also allows us to respond to inquiries, manage subscriptions, communicate relevant updates, and improve the quality, functionality, and content of the website. We do not use personal data for purposes that are incompatible with these objectives.

How We Share and Protect Information

We take reasonable technical and administrative measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure. We do not sell, rent, or trade your personal information.

Your data may be shared only with trusted third-party service providers who assist us in operating the website or delivering communications, such as email services or hosting providers. These providers are permitted to process your information solely for the purposes described in this policy and are required to maintain appropriate confidentiality and security safeguards. We may also disclose information if required to do so by law, regulation, or legal process, or if we believe in good faith that such disclosure is necessary to protect our rights, users, or the public.

Cookies and Third-Party Services

Our website uses cookies and similar technologies to support essential functionality and to understand how visitors interact with our content. Cookies help us improve usability, performance, and overall site experience. You may configure your browser to refuse or delete cookies; however, some features of the website may not function properly without them.

Email subscriptions and communications are managed through Brevo, which stores subscriber information on its servers for the purpose of managing mailing lists and sending emails. Our website is built on WordPress using the Astra theme and is hosted by a third-party provider. These services may process technical data, such as IP addresses, to ensure site security, reliability, and performance. Each third-party provider processes data in accordance with its own privacy practices.

Your Rights and Policy Updates

Depending on your location, you may have certain rights regarding your personal data. These rights may include the ability to unsubscribe from email communications, request access to the personal information we hold about you, request correction or deletion of your data, or withdraw consent where processing is based on consent. You may exercise these rights at any time by contacting us.

Because Tabiigo operates online, your information may be processed or stored in countries outside of your country of residence, including through our service providers. These jurisdictions may have different data protection laws. By using our website and services, you acknowledge and consent to the transfer and processing of your information in these locations.

If Tabiigo is involved in a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that transaction, subject to appropriate confidentiality and protection. We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we do, we will revise the “Last Updated” date at the top of this page. Continued use of the website after any changes indicates acceptance of the updated policy.

If you have any questions about this Privacy Policy or how your information is handled, you may contact us at hi@tabiigo.com.